In all fairness, I only booked the Malaga Shopping Trip as I wanted to see the Barbary Apes and visit the other Rock, as I'd lived on the rock in Montserrat (Caribbean) for 16 years.
The bus arrived at in a timely manor and was comfortable. The German guide was very precise, in the way only Germans can be, and didn't like the fact I couldn't show him my ticket - I explained I had no wifi on my phone. (Not because I couldn't afford it, but because the phone is new and I don't know what I'm doing with 4G so couldn't get it to function. I didn't tell the guide this and think he assumed I was poor as I like to travel incognito and am not rich anyway).
It took ages to pick up people all along the Costa Del Sol and we finally arrived in Gibraltar at 10.20, about 3 hrs and 20 mins after we left Malaga. We were given till 3pm to either pay (again) for the shopping tour or go on the bus's own tour of the island. Mr guide did his best to sell us the tours (I had explained I had no interest in shopping (he thought I wasn't taking it because it was too expensive - 25 euros to be guided around a few touristy shops is too expensive, but the truth is I hate shopping, hate it) , but he didn't get I preferred to do my own thing, necessary as a photographer, and not wanting to go on the tour.
I found John Guy hanging around in a square and in fact paid him to take me to see the apes. John is famous for his singing of 'If I was a rich man' with ape accompanists (BBC) and was also shot on film in the Bond film, 'The Living Daylights'. I am famous for talking about goats and a hostel in Montserrat during Hurricanes Irma and Maria (BBC etc) so we had a bit in common. I had been planning to catch the cable car up the rock, but it was about to be closed due to high winds. A friendly cop (actually, Johns Uncle Arthur) informed us. Nevermind, I got to take a photo of John's Uncle in full police uniform on a motorbike....with his very own rabbit ears.
We didn't go all the way up the rock as we both had limited time and it was more interesting to play with the apes, though you musn't touch them first the park ranger explained. They like to be in control. They are golden apes and have orange coats. There is a monkey in charge of the States who also looks like that, I'm told.
However, John had trained a female ape to jump on his client's shoulders which gave me a bit of a fright. It was also a bit smelly, but had a soft coat and beaufitul golden fur. It sort of ambushes Johns' clients. One minute you're talking to John about the weather, the next minute you've got a parrot on your shoulder, sorry, I mean a monkey. Aaaaaargh. Pirate!
Anyway, so that was what I did on my shopping trip to Gibraltar. I did buy a fridge magnet with a map of Gibraltar, Spain and North Africa on it, complete with lucky coin, and a nice solar charged revolving hummingbird on an artificial sunflower. So far, it's either not sunny enough to charge in the UK or simply it doesn't work and I was ripped off.
Gibraltar is a rather odd place and the people seemed somewhat strange. I did like the man whose dog played the piano by hitting the keyboard with its head outside the church or Cathedral in Main Street. G and T's, taken with my breakfast and as a substitute for lunch, having eaten friend bread for breakfast at a rather overcrowded establishment, turned out to be 6 pint buckets. They do things a little different in Gibraltar! Drinks are cheaper that than the UK, food is more expensive (I think though I only had bread and avocado so don't take my word).
We were told to be back at the bus at 2.45pm to leave at 3pm. I got there about 2.40pm and nearly everyone had already returned. So don't know if that was a comment on shopping or touring Gibraltar.
I would recommend their tour as it was about the same price as mine, but I would recommend finding John Guy hanging around just past the Cathedral as he is an interesting guide and good at his job.
I could probably have got a bus myself to Gibraltar for less, but this was the relatively laziest way to get there. Make sure you phone them to confirm as I would never have found the meeting place without their direction in Malaga.
As for their tour guide, he seemed quire kind, but you can never judge a book by its cover! He was definitely German.